Privacy Policy

How we collect, use, and protect your personal data

This policy was last updated on 27 May 2026.

Krameff Solutions Ltd ("we", "us", "our") is committed to protecting your personal data and being transparent about how we use it. This policy explains what information we collect, why we collect it, and your rights under UK data protection law.

Who We Are

Krameff Solutions Ltd is the data controller for the personal data described in this policy.

  • Registered name: Krameff Solutions Ltd
  • Company number: 15216428
  • Registered in England and Wales
  • Contact: info@krameff.com

What Data We Collect

We only collect personal data that you choose to provide to us. When you use our contact form, we collect:

  • Your name
  • Your email address
  • Your phone number (optional)
  • Your company name (optional)
  • The subject and content of your message

We do not use cookies, analytics tools, or tracking scripts on this website. We do not collect any data through automated means beyond what is described here.

How We Use Your Data

We use the information you submit solely to respond to your enquiry and, where relevant, to follow up on the conversation. We do not use your data for marketing purposes without your explicit consent, and we do not sell or share it with third parties for their own use.

The lawful basis for processing your data is our legitimate interest in responding to business enquiries, or where you have requested a consultation, your consent in submitting the form.

Third-Party Processors

Our contact form is processed by Formspree, a third-party form submission service. When you submit the contact form, your data is transmitted to and stored by Formspree on our behalf. Formspree acts as a data processor under a data processing agreement and does not use your data for their own purposes. You can review their privacy policy at formspree.io.

This website loads fonts from Google Fonts (fonts.googleapis.com). Your browser makes a request to Google's servers to retrieve these fonts, which may involve the transmission of your IP address to Google. We use this service solely for typography purposes.

How Long We Keep Your Data

We retain contact enquiries for up to 12 months. If an enquiry leads to an ongoing business relationship, we may retain relevant correspondence for longer as required by that relationship or applicable law. You can ask us to delete your data at any time — see Your Rights below.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data
  • Ask us to restrict how we process your data
  • Object to our processing of your data
  • Request a portable copy of your data

To exercise any of these rights, please contact us at info@krameff.com. We will respond within 30 days.

Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk. We would, however, always welcome the opportunity to address your concerns directly first.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check back periodically if you have any concerns about how your data is handled.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch: